Reservations:

◆ Booking can be completed either online or via phone.

◆ Following your reservation, you'll promptly receive an email confirmation containing all pertinent details and terms.

◆ The confirmation email serves as validation of your reservation, solidifying our mutual agreement.

Pick-up Time:

◆ Your confirmed pick-up time will be clearly communicated in the booking confirmation.

◆ For airport pick-ups, we synchronize with your flight arrival time, provided you furnish us with the correct flight number.

No-Shows Policy:

◆ Failing to cancel or appear at the designated pick-up spot within 30 minutes of the agreed time will be deemed a no-show.

◆ No-shows necessitate a full charge of the total fare as compensation for the inconvenience incurred.

Flight Delays Policy:

◆ We diligently monitor flight statuses to ensure timely service.

◆ In instances of flight delays, we will adjust the pick-up time accordingly.

◆ We kindly request prompt notification of any flight schedule changes for accurate adjustments. - Providing your airline flight number enables our driver to monitor and adapt pick-up times using Google flight tracking.

Cancellation Policy:

◆ Cancellations made more than one hour before the scheduled pick-up time entitle the customer to a full refund.

◆ Cancellations made less than one hour before the scheduled pick-up time but before 30 minutes of the scheduled pick-up time qualify for a 50% refund.

◆ Cancellations made less than one hour prior to the agreed pick-up time, or after it, will result in the customer being charged the full fare.

Legal Requirements:

◆ We may disclose your information in response to lawful requests by public authorities.

Updates to This Policy:

◆ We reserve the right to modify this Privacy Policy.

◆ Any alterations will be communicated via email or website announcements.